Advertising is a difficult task, as it requires years of marketing experience to get right. It also needs the right approach to drawing interest from tenants, such as creating detailed directory listings on the major rental portals covering California. To do this, we offer advertising and marketing support that includes writing new listings backed up by high-resolution, professional photography taken by our team.

These photos are taken in the best lighting and conditions to help make the property look as impressive as it should. Listings are filled out with extensive detail, limiting the risk of a lack of information putting an applicant off. When someone requests a viewing, we handle the showcase of the property as well as handling any future correspondence until we find the tenant who is the perfect fit for your property. Having been involved in property marketing for years, we know just what to say to build authentic interest in all of your properties.

The management process for property is often assumed to be a quick and easy thing. Any landlord who believes their daily interactions will amount to a few phone calls, though, is in for a rude awakening. Management, when done right, is a service that is provided 24/7. As soon as a tenant has a problem, they expect to have someone involved in resolving the issue on their behalf. At Utopia, we are experts in making sure that this is the case, no matter how complicated the tenant’s request might happen to be.

Residential property, in particular, needs to be managed in a way that lets tenants know they are being cared for. We have a department that is always there to take any emails or calls that arrive. At the same time, we have numerous departments for maintenance, accounting, and everything else needed to ensure problems are dealt with post-haste. Let us remove the need to have a constant eye on your phone in case a tenant calls; our team can take the reigns over and ensure the smoothest possible management process.

Commercial property is a great investment in a city like Hawthorne, which has a large commercial and industrial output. However, the secret to success when making such an investment is finding someone who can be trusted to be your partner. Put the wrong commercial or industrial vendor in place, and you can spend more than you desire on maintenance, management, and evictions. With Utopia involved, though, the right vendor is chosen almost every time, creating harmonious, long-term partnerships.

This results in a commercial and industrial management service in Hawthorne that relieves all the pressure. We are there to handle any queries a tenant might have and take immediate action on any emergencies. Maintenance is scheduled during inspections or when a problem arises. We also handle all accounting issues, including specific management tasks like REO management and CAM expense reconciliation. This takes a huge weight off your shoulders as your property delivers regular profits.

Have you ever selected the wrong tenant for one of your properties? Then, you will realize first-hand the collateral damage that such a decision can have. We have seen many beautiful properties damaged due to unruly tenants, and we have seen many landlords face expensive litigation and prolonged eviction processes. At Utopia, we deal with the selection – and retention – of tenants. When the right person is chosen, we look to secure their tenancy for as long as we can to help create consistent rental income.

Nothing hurts a landlord’s pocket more than a vacant property. We fill vacancies ASAP, but we do not rush the decision. We thoroughly screen any applicant, looking extremely closely at every detail. This includes a review of any personal and professional details, a look into their financial and criminal history, and fact-checking of any references provided. This is why we see under 1% of the people we put in place evicted. We also offer extra peace of mind via our Protection Program; should someone need to be evited, we can handle the process on your behalf.

While making money from a property investment always feels good, having to record every transaction becomes a time-consuming burden. We have, though, seen the consequences of landlords who have not paid close attention to their accounts. Not only does it make it hard to keep track of profit and expenditure, but it can create disharmony with the tax authorities. This is why we employ a dedicated team of accountants to deal with the financial side of our client’s books: it creates peace of mind.

Knowing that an accountant is dealing with every dollar involved in your property portfolio is a huge weight off your mind. At the same time, we make sure that our financial management is 100% accurate by having the required checks and balances in place. Monthly and annual statements are offered to clients that give a clear breakdown of everything. At the same time, we deal with all security and rent collections, which are paid online to us, so that we can pass the money on to you without any needless delays.

The secret to having a long and happy tenure as a property owner in Hawthorne is to make maintenance the #1 priority. A failure to keep on top of maintenance is why many properties lie vacant. With around 4% of Hawthorne’s residential properties lying vacant, our priority is to ensure that this is not the case. To keep any tenant we put in place happy, we operate a maintenance service that covers every base that is required. This includes 24/7 emergency maintenance for any problems that emerge outside of office hours.

We handle the maintenance process to help keep things nice and simple. Our maintenance department is filled with trustworthy professionals with years of experience, as well as required licenses, insurance, and accreditations. However, we also work with the best contractors in Hawthorne and across the South Bay. This lets us always guarantee that the people we put in place are trustworthy professionals who do the job right. Maintenance is available on-demand or through recommendations spotted during inspections.

A lease is a vital part of the landlord-tenant relationship, but it has to be 100% legally accurate. Sadly, many legal agreements are written using generic, outdated templates found online. This lacks protection from legal liability and leaves landlords open to being taken advantage of by tenants. We create legal agreements that remove any potential for disagreement among all parties. These spell out precisely what is permitted and what is forbidden, so there can be no shocks or surprises.

At the same time, we take a very strict approach to enforcement of the lease agreement. Should we find anything that suggests the agreement has been broken, we take immediate action. We also deal with any issues that might arise with the agreement, tackling disputes with tenants and finding a happy result. All of this results in a much happier, more organized tenancy experience. If you are worried about tenants being problematic or unruly, let us create an agreement that protects you and your property from this risk.