Advertising has to be done right if a property wants to be visible to the minority renter base in Cerritos. With around one-quarter of people renting, competition is fierce for landlords. Standing out is a challenge, but we can make sure that any property we manage stands out accordingly. This includes offering comprehensive property management services built around making the right impression online.

How do we do this? We create accurate, detailed listings on rental portals online. These listings inform people of everything they need to know about the property, including the use of new professional imagery. These details give would-be tenants all the information they need to feel confident making an application. Once applied, we review their application, handle correspondence, and arrange showings.

The process for residential property management changes from property to property. At Utopia, though, we have a foundation that works for every property we manage. This includes offering 24/7 support to all clients and tenants. If something goes wrong in the middle of the night, we have a specialist ready to act to find an emergency solution. We also handle all client tenant selections.

This means that there is precious little for clients to get involved in. We take care of every issue, no matter how major or minor it might appear. At the same time, we offer a residential property service that is always available to offer advice to our clients. From dealing with the property’s maintenance to arranging the accounting, we take on board every task needed to create a successful portfolio.

Commercial properties are challenging to manage, especially in a commercially competitive city like Cerritos. The same goes for industrial facilities like warehouses and distribution centers. At Utopia, we can ensure that our entrepreneurial minds can manage any properties like this that our clients own. We advertise properties to the right vendors and choose a partner based on their credentials.

Once in place, all tenants are given a clear and easy-to-understand tenancy agreement. This breaks down in immediate detail what is and is not permitted. Regular inspections are carried out to ensure the agreement is adhered to. Clients and tenants can contact us 24/7 to deal with any maintenance issues. We also handle essential tasks like REO management and CAM expense reconciliation for you.

Tenant selection is something that many landlords rush – often to their cost. The wrong tenant being put in place is a surefire way to ensure that property begins to suffer. Lack of care, breaking of the tenancy agreement, and even structural damage can become the norm. To help guarantee that any tenant we put in place is going to be the right fit, we undergo a rigorous screening process to guarantee a good choice.

We review all tenants closely, including their personal history and professional background. This will help our analysis team spot any red flags that might emerge during the selection process. As such, we ensure that any tenants we put in place are unlikely to be evicted. While we offer our Protection Program, less than one percent of our chosen tenants get evicted.

Financial details are an important but often tedious part of the property management process. Anyone who has owned property will understand that managing accounts is a time-consuming experience. It is easy to make mistakes, too, which can cause problems come year-end tax time. At Utopia, we make sure that every financial management matter is dealt with by us, breaking everything down into statements.

Monthly and year-end statements are provided, which makes filing tax returns much easier. We also handle the collection of all rental income and security deposit payments. These are paid securely to us online, which both limits typical late payment excuses and ensures all payments arrive quickly. We can then forward the funds to our clients, ensuring a constant flow of rental income arriving monthly. Should a tenant not pay their rent on time, we will ensure that the rent is collected ASAP.

The secret to longevity in the property rental industry is taking maintenance seriously. As soon as a problem is reported, it should be reviewed and corrected. To do this, we have a team of maintenance contractors who work specifically for us. We also have connections in the Cerritos construction and maintenance industry, meaning we can always find a licensed, insured professional.

This matters because we can carry out thorough maintenance on demand. Emergencies are dealt with first, while other maintenance works are caught during scheduled maintenance periods. We also conduct property inspections on our client’s behalf. This means that we evaluate the property’s condition during inspections to spot signs of wear and tear so we can make recommendations on future projects.

Without an accurate lease agreement, property renters leave themselves open to abuse from tenants. This could come in the form of failing to adhere to the agreement, as it does not comply with California property law. It could also arrive via lease agreements that are confusing or overly obscure in their claims. With an in-house lease writing department, we make sure all agreements are written to avoid liability.

We create agreements that pair up with the law in full, meaning that clients have nothing to worry about regarding legality. Agreements are also written in a way that makes sense to the tenant, removing confusion and uncertainty for all parties involved. This helps to ensure that there is no doubt about what the agreement pertains to, making it clear to tenants what is allowed during the length of their stay.